The idea from Christina from Graz:
The story of the custom made white leather handbag:
Negotiation phase
I have shared photos of a bag with similar features. Kindly have a look and let me the following
1.colour of leather
2.colour of lining i.e plain colour or printed African fabric
Hello Walter,
I' like white leather for the outside and plain fabric on the inside.
Many thanks
Tina
Kind regards Walter
Dear Walter,
I've only received one Foto, should there be more?
Anyway, I like the leather that I saw on that Foto 🙂
Best regards
Do you mean the black and white cowhide?
I have put the hide against black leather. The two blends well
Let me know what you think about this.
Kind regards Walter
Dear Walter,
I like the plain white leather and I'd like the Outside to be only in white because I also want to wear the handbag with an elegant white suit 🙂
Kind regards
Tina
Warm regards Walter
Dear Walter,
I think the leather in picture IMG-20221201-WA0005.jpg looks great!
Many thanks
Tina
Dear Walter,
I prefere cream white for the interior lining.
As I'm not sure which informations you have received,
I'd like the handbag to have the approximate dimensions of lenght: 35 cm, height 25 cm and depth 12 cm
Kind regards
Tina
Leather WA0005jpg
The bag should be in plain white leather
Cream white lining interior
Dimensions L 35cm W 12cm H 25cm
Would you like silver or gold colour hardware?
Kindly advise
Walter
Dear Walter,
I'd prefer silver coloured fixtures,
Many thanks
Tina
Dear Walter,
that's great, I'll accept your offer as soon as I receive it 🙂
Kind regards
Tina
I'll keep you posted on the progress.
Warm regards Walter
Production phase
Warm regards Walter
Dear Walter,
I'm really looking forward to receiving the pictures.
Kind regards
Tina
Dear Walter,
I'm excited to have a peek at the process of creating my handbag.
Kind regards
Tina
Dear Walter,
many thanks for the pictures!
I really like the white leather, but as you mentioned, it would be better if the inner lining was a little darker in color.
Kind regards
Tina
Warm regards Walter
Dear walter,
the african fabric is not really what I imagined for my handbag.
But if creame white lining is difficult to come by, light brown, light gray or a light shade of mauve would also do.
Kind regards
Tina
The light grey and light brown are not matching with the leather colour.
Therefore we'll use cream white for this. Warm regards Walter
Dear Walter,
thank you for taking so much trouble to get me the creamwhite lining.
I wish you a merry christmas!
Best wishes
Tina
I'll share better photos later today.
Merry Christmas to you.
Dear Walter,
I absolutely love my handbag,
many many thanks for the great effort you took to put my wishes into realty.
Kind regards
Tina
Thank you for the order.
Dear Walter,
I'm looking forward to receiving my bag and I'm sure I'll love to use it.
Of course I already recommended urban change lab to many of my friend.
Kind regards
Tina
This a message from Vicky, Local Operations Manager. We did the quality check of your bag before shipping. The overall quality of the bag and the craftsmanship is as very good. There are two aspects I would like to point out before we ship to provide you the opportunity to decide if we should ship the bag to you or ask Walter to fix these aspects:
a) as you can see on the photos Walter put his logo (Bagman) on the bag. We generally recommend to the artisan adding logos only inside or consult the client before adding it outside.
b) white leather is generally not easy to handle so that it remains completely clean. As you can see on the photos there are some areas where it does no longer look perfectly white. We would assume that its possible to clean those areas and that the starting process to have some leather wrinkles is something unavoidable. We just want to make you aware that the bag in regards to that does not look like one fresh out of a luxury shop (which you could expect from us) though as said above the workmanship meets this standard.
Would you like us to send the bag back to Walter to work on both aspects?
Dear Vicky,
It is no problem that Walter's Logo is on the outside of the handbag but I'd prefer to have it cleaned to be sure that the stains are removable!
Kind regards
Tina
I have handed over the bag to the urban change lab. I hope it will be shipped as soon as possible.
Warm regards Walter
Hello,
I am a little unsure right now - were the unclean areas cleaned and was it possible to remove everything?
Was Walter so fast that he has already given the bag to Vicky a second time?
Kind regards
Tina
The final custom made white leather handbag:
Reference: ON007690E-40701
Costs to realize this custom made white leather handbag
Price | |
---|---|
Cost of material |
79.45
|
Cost of labour |
44.14
|
Cost of packaging |
2.65
|
Cost of delivery to local operations manager |
2.65
|
Subtotal – payout to craftsman |
128.89
|
Customer aquisition costs (advertising etc.) |
12.89
|
Handling fee Urban Change Lab |
12.89
|
Shipping costs from Kenya to Österreich* |
20
|
VAT (Österreich)* |
29.39
|
Total |
207.86
|